About the Service Guide
Notice
Access the new Business Service Guide here. The AT&T Business Service Guide is being transitioned to a redesigned Service Guide website. To review the status of the transition, refer to the Service Guide Transition page.
Introduction
This AT&T Service Guide web site contains the terms, conditions and rates applicable to:
It also contains the following:
The AT&T Business Service Agreement
Access to the AT&T Business Service Agreement web site
Grandfathered Offers
Access to Offers that have been "grandfathered" (no longer available to new customers) after July 31, 2001 for those customers who are still utilizing those Services. Also, access to the rates and charges for those offers which were grandfathered on or before July 31, 2001, and have subsequently had those rates and charges changed.
Latest Revisions
Notification of Service Guide changes within the last month
Price Change Information
Notification of upcoming Price Changes
Glossary Frequently Asked Questions (FAQs)
AT&T Alascom Offers
Access to AT&T Alascom's Business Service Guide.
AT&T Business Offers
Here you will find AT&T's Service Guide for Business Offers. The Offers are sorted into the following categories: Bundled, Data, Government and Voice.
When you choose an offer that you are interested in, you will be presented with one, or all, of the following items associated with an offer:
- An Offer Description
- A link to all Terms and Conditions associated with the Offer
- A link for each Service included in the Offer
- A Rates and Charges description
- Rate Table(s) for the Offer
- Promotions associated with the Offer
Offer Description
The Offer Description document(s) describes the Offer and any Features and Options, Discounts, Credits, Waivers, and Term Plans associated with the Offer.
Terms and Conditions
This link will display the Terms and Conditions that apply to the Offer. Terms and Conditions documents are separated into: General Terms and Conditions, which are associated with all Offers, Offer specific Terms and Conditions, and Service specific Terms and Conditions. If there is no Offer or Service specific document listed, it is because there are no specific Terms and Conditions that apply.
Services Included with this Offer
These are the Services available within the specific Offer. The links listed will display the following details for the Service you choose:
Service Description
Describes the Service and explains Features and Options and how to apply the charges associated with the Service.
Service Terms and Conditions
Explains any Service specific Terms and Conditions. This would be the same exact file that appears on the Terms and Conditions page under the Offer. We placed it here as a convenience for those users who may only be interested in reviewing the Service.
Rates and Charges
Rates and Charges Description
The Rates and Charges Description explains how to apply charges associated with the Offer.
Rate Table(s)
A list of links is provided to access all Rate Tables associated with the Offer.
Promotions
A list of links is provided to access all active Promotions associated with the Offer. If there are no links listed, there are no active Promotions available at that time.
AT&T Local Offers
Access to the AT&T Local Services (including TCG* Prime) Interstate
and Intrastate Service Guides.
Access to Enhanced and Non-Regulated Local Features.
AT&T's FCC Interstate Tariffs
Access to AT&T Business' current FCC Tariffs and AT&T's cancelled FCC Tariffs that were in effect just prior to July 31, 2001.
*TCG® (Teleport Communications Group Inc.) a wholly owned subsidiary of AT&T Corp.